Terms and Conditions

1. Services Provided

 

Matt Dietz Video offers professional video production services, including but not limited to: video creation and editing, commercial and promotional content, event videography, and digital content production. All services are subject to availability and agreement on project scope, deadlines, and pricing.

 

2. Payments & Billing

 

All prices are listed in USD and may be subject to change. Payments must be made in full before project completion unless otherwise agreed upon in writing. Some services may require a non-refundable deposit before work begins. Due to the nature of digital content, all sales are final. Refunds may be issued only in cases where we are unable to fulfill the agreed-upon services.

 

3. Project Timelines & Revisions

 

Estimated delivery timelines will be discussed and agreed upon before project initiation. Clients may request revisions, but excessive revision requests beyond the agreed scope may result in additional fees. If a client fails to provide necessary feedback or materials within a reasonable timeframe, the project timeline may be delayed.

 

4. Intellectual Property & Usage Rights

 

Any content provided by the client (such as images, video clips, or music) must be legally owned or licensed. We are not responsible for copyright violations from client-provided materials. Until full payment is received, Matt Dietz Video retains ownership of all produced content. Upon payment, ownership is transferred to the client based on the agreed usage rights. We reserve the right to use completed projects in our portfolio, marketing materials, or case studies unless otherwise agreed in writing.

 

5. Liability & Disclaimers

 

We strive to deliver high-quality content but do not guarantee specific results in terms of engagement, views, or revenue. We are not liable for any losses, damages, or disputes arising from the use of our services. In case of unforeseen circumstances (e.g., equipment failure, weather conditions, or force majeure events), we will work to provide an alternative solution but cannot be held liable for delays or cancellations.

 

6. Cancellations & Termination

 

Clients may cancel a project, but any deposits paid are non-refundable. We reserve the right to cancel a project if the client breaches these terms, engages in unethical behavior, or fails to provide necessary materials or payments.

 

7. Confidentiality

 

We respect client confidentiality and will not share sensitive project details or materials without permission. However, we may use completed work for marketing purposes unless otherwise requested.

 

8. Governing Law

 

These Terms and Conditions are governed by the laws of [Your State/Country]. Any disputes shall be resolved through arbitration or legal proceedings in the appropriate jurisdiction.

 

9. Changes to These Terms

 

Matt Dietz Video may update these Terms and Conditions at any time. Changes will be posted on our website, and continued use of our services constitutes acceptance of the revised terms.

 

10. Contact Us

 

For any questions about these Terms and Conditions, please contact us at:

 

Matt Dietz Video LLC

info@mattdietzvideo.com